Last Updated: February 2025
heartswords.com respects your privacy and wants you to understand how we collect, use, and share your data, as well as how you can control it.
Collection of Your Personal Information
heartswords.com allows users to access enhanced features by registering on the site. Our registration forms require you to provide the following contact information:
• Your email address
• A password
• Your first and last name
Customer contact information is maintained to provide a more customized experience for our users. We do not request your delivery address and payment information until you place an order. For your order, we need your correct name, address, and payment details. We also require your email address for transactional emails—those confirming your order, notifying you when it’s shipped, and communicating with you regarding any issues.
Additionally, we may send you non-transactional newsletters, product catalogs, promotional offers, or emails with information we believe you may find valuable. You can unsubscribe from non-transactional emails by contacting us at service@heartswords.com or by using the “unsubscribe” link in the footer of the email.
How We Use Your Personal Information
We collect and use your personal information to operate and improve our site and services. Your personal data is collected for one or more of the following purposes:
• Manage your orders on the site
• Perform customer management operations
• Develop business statistics, conduct market and behavioral studies
• Build and manage sales leads or promotions
• Send promotional information from heartswords.com. You can unsubscribe at any time by clicking the link at the bottom of any promotional email you receive.
• Comply with our legal and regulatory obligations
We may also use your personal information to communicate with you about mandatory service communications, such as welcome letters, billing reminders, technical service issues, and security announcements.
Use of Cookies
Our site uses “cookies,” which are small files stored by your browser to help keep track of your user profile. We use cookies for various purposes:
• To remember your personal profile for convenience.
• To deliver content specific to your interests.
• To ensure you don’t see the same ad repeatedly.
• To track user trends and improve areas of the site that are valuable to you.
Cookies allow you to move from page to page on the site without needing to sign in again. You can delete cookies by visiting your browser’s user information settings (e.g., Firefox, Chrome, Safari).
Sharing of Your Personal Information
Except as described in this privacy policy or our communications with you, we will not share your personal information outside of heartswords.com without your consent. To provide you with the best products and services, we may occasionally team up with business partners. When you choose to receive a product or service, we will share the necessary data for you to receive what you’ve requested. Occasionally, we may hire consultants that need access to our database to perform services for us. These business partners agree by contract to not use any member information they access.
We may also disclose your personally identifiable information if required to do so by law, or if we believe such action is necessary to:
• Comply with the law or governmental orders.
• Protect and defend the rights and property of heartswords.com and its affiliates.
Your Security
heartswords.com is committed to protecting the security of your personal information. We have taken measures to protect against loss, misuse, or alteration of your personal data. These measures include:
• Using encryption (SSL protocol) to protect sensitive data, such as credit card numbers.
• Storing personal data behind a firewall, with password protection.
• Regularly monitoring and updating our security protocols to ensure protection against unauthorized access.
Third-Party Services
Some services on our site may be provided by third-party service providers (such as Google and Facebook) who have their own privacy policies. We encourage you to review the privacy policy of any third party before providing personal information to them.
How Long We Keep Your Personal Information
We will retain your information for as long as necessary to provide you with the services you have requested. If you wish to deactivate your account, you can contact us at service@heartswords.com. However, we may continue to store archived copies of your information for legitimate business purposes or to comply with legal obligations.
Manage Your Preferences
You can manage your cookie preferences or unsubscribe from our emails at any time:
• Allow cookies or Deny cookies based on your preferences.
• To unsubscribe from our emails, please click on the unsubscribe link in the email footer or contact us at service@heartswords.com.
Contact Us
If you have any questions or concerns about our privacy policy or if you believe that heartswords.com has not adhered to this policy, please contact us via service@heartswords.com.
